FAQ

What specifications do you have for the design of the original?
Download our Design tutorial here.
Templates can be downloaded for each product on product pages.

Can you help me with the design?
Of course! Our design department will be happy to help you, no matter what type of music you play.
You can be sure that you will get an extremely high quality design that is perfectly in line with your music. Design prices vary according to your requests.

How soon can I expect delivery?
Production takes maximum 4 working days from the date we receive the print ready design. Shipping with UPS takes about 1-3 days depending on where in Europe it will be sent to. We can often offer express production and express shipping. Let us know if you have a tight deadline. Shipping is €19.

Where is VISION® based?
Our factory is located in central Europe, which guarantees quick production and delivery no matter where you are in Europe.

How much experience do you have in backdrops?
Our company has been supplying backdrops for over 10 years.

I would like to order several products from you. Can I get a volume discount?
Of course! Email or call and we’ll discuss a package solution for you.

Can I become a dealer?
Of course! If you have a company with potential customers, please contact us for more info.

Can I pay by invoice?
Only our dealers and registered companies with VAT numbers that place frequent orders may request payment by invoice. Contact us about invoicing.

How do i pay?
By credit card or bank transfer. All credit card payments are handled by CertiTrade, a company certified in protecting online payments and account data.
Payments made with CertiTrade are absolutely secure, since the company has the highest Level 1 certification set by the PCI Security Standards Council.
Online transfers using CertiTrade are made according to bank standards with SSL technology and 128-bit encryption. No credit card information is stored with the company.

Do you have any references?
Please visit our backdrop gallery, where we have posted over 700 backdrops we have made, also check VISION TV for VISION® backdrops in action.

Do your backdrops take up much space?
Our backdrops are very light and can be quickly set up and taken down after concerts. A 4x2 metre backdrop weighs about 3 kilos and hardly takes up any storage space at all when you are out on tour.

Whats the biggest size you can deliver?
The size is unlimited, please try us :)

If you have any further questions please contact us.
We are happy to assist.
Call us: +46 8 559 25 295
Email us: 
info@visionbackdrops.com
Online chat: Press the button in customer support on your left

 

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